Brentwood Bay Resort · Spa Operations

Thursday, August 6, 2026

Prepared by Walter, 8:31 am
Live calendar and forward bookings
August at a glance
Banked $31,626 On the books $82,142 Still to sell $119,163
49% secured
$113,768 of $232,931
Last August for comparison
Massage $108,621Esthetics $62,517Retail $10,020Memberships $2,165Total $183,323
The $232,931 goal is 27% above last August's $183,323. Secured to date already covers 62% of last August's full month.
Month-to-date $31,626 sits $5.9k behind straight-line pace. Selling $7,742 a day across the remaining 26 days closes the month on goal.
Yesterday · Aug 5
$4,693
goal $7,630 -38%
Today's goal
$7,742
$6,427 booked −$1,315
Tomorrow
64% booked
54.8 hours open well booked
This week vs target
75%
$39.8k of $52.8k needs attention

July, month to date

guests and spend to July 25, vs the same days last year
Guests
601
644 last July -7%
Average guest spend
$186
$174 last July +7%

Retail promo live

La Biosthétique, 20% off any 2 itemsJuly to August

Staff incentive, 20% commissionLa Biosthétique, July to August

Spend detail healthy

Treatment Supplies$5,768
58%
Cost of Retail$1,252
17%
Guest Amenities$219
16%
Operating Supplies$560
40%

Payroll detail stat pending

Wages
$11,133 · 11.3% of revenuebudget 11.2% · manager salary replaced by 2 supervisors this period
Commission
$36,136Jun 21-Jul 18 periods reconciled · period in progress not yet run
Stat Day premium
$1,320

August, week by week

each week's share of the monthly goal, against what is banked and booked
Aug 1 closed
$7,279 of $7,514closed $235 short
Aug 2 to 8 this week
$39,758 of $52,832$52,597 + $235 carriedneeds attention
This week's target rises to $52,832: its $52,597 share plus the $235 shortfall carried from Aug 1, so the month is made up now rather than left to drift. Beat the week and the following targets ease back. Later weeks aren't shown yet, on-books this far out understate what's coming.

This Week · Treatments

Sunday to Saturday, refreshes each Sunday
Sun
Aug 2
80%
booked
Well booked
Mon
Aug 3
100%
booked
Well booked
Tue
Aug 4
89%
booked
Well booked
Wed
Aug 5
73%
booked
Well booked
Thu
Aug 6
64%
booked
Well booked
Fri
Aug 7
64%
booked
Well booked
Sat
Aug 8
93%
booked
Well booked

This Week · Sauna

thermal circuit, tracked separately
Sun
Aug 2
74%
booked
Well booked
Mon
Aug 3
86%
booked
Well booked
Tue
Aug 4
83%
booked
Well booked
Wed
Aug 5
64%
booked
Well booked
Thu
Aug 6
49%
booked
Recommend deal
10% promo
Fri
Aug 7
53%
booked
Recommend deal
10% promo
Sat
Aug 8
93%
booked
Well booked
Walter's Daily Deal Recommendation

Treatments

  • Strongest week in a month: every day is clearing 60%, Monday closed at 100% and today (Thursday) is holding at 64%.
  • No deal needed anywhere this week. Hold full price through Saturday.
  • Tracking fill daily through Saturday close.

Sauna

  • Sharp recovery from last week's sub-35% run: Sunday through Wednesday all cleared 60%, today (Thursday) is softer at 49%.
  • Recommend a 10% deal Thursday and Friday, where it's softest. Saturday recovers to 93% on its own.
  • First week clearing 60% on 4 of 7 days since the circuit issues began; worth watching whether it holds.

This week across the spa

Asana Feed

Guest experience

  • Two 5-star reviews this weekReviews now require guests to sign in first, a new barrier worth watching
  • Patricia drawing the most positive feedback in 3 yearsGuests are rebooking with her directly
No guest incidents this week

Events & departments

  • August 8, Wedding BuyoutSam updating after Wednesday's event meeting
  • August 21, Veuve Pool PartySpa may close at 12pm; 4 current guests unhappy about sharing the pool deck
  • Veuve promo week, August 16 to 22Complimentary glass of Veuve with every add-on
  • Daily deals generated $1.3k last week but aren't being pushed to Vagaro's No.1 marketplace spotMarketing to address
  • Couples Sunset Massage now targeting end of JulyMarina
F&B, Guest Services, Laundry, Facilities, Finance all clear

People & performance

  • Daily huddles averaging 7 out of 10A number of personal issues across the team this week
  • Practitioner, Esthetician and Host roles all filledTraining starts next week for weekend evenings and nightly sauna; Sunset Massage training follows in a couple of weeks
  • Eminence product training, 23 July
  • Recognition: Patricia, for this week's guest feedback
No performance, safety or sickness items

Facilities & equipment

  • 2 bed heaters needed for Rooms 4 and 5Approval being sought, approx $150 each
  • Vagaro double-booking bugTheir dev team is investigating; email marketing spend is also showing incorrectly
Prepared automatically by Walter, Spa team briefing. Figures ex-tax. Sources: Vagaro live calendar and forward bookings, Spa Budget Master Tracker, Asana.
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