Brentwood Bay Resort · Spa Operations

Thursday, July 16, 2026

Prepared by Walter, 9:11 am
Live calendar and forward bookings
July at a glance

Half of July is already secured.

Banked $98,753 On the books $61,076 Still to sell $67,316
70% secured
$159,829 of $227,145
Last July for comparison
Massage $112,657Esthetics $58,738Retail $13,233Memberships $1,969Total $186,598
The $227,145 goal is 22% above last July's $186,598. Secured to date already covers 86% of last July's full month.
Month-to-date $98,753 sits $11.2k behind straight-line pace. Selling $8,024 a day across the remaining 16 days closes the month on goal.
Yesterday · Jul 15
$6,008
goal $7,906 -24%
Today's goal
$8,024
$4,952 booked −$3,072
Tomorrow
48% booked
39.8 hours open recommend deal
This week vs target
67%
$37.5k of $56.1k needs attention

July, month to date

guests and spend to July 15, vs the same days last year
Guests
434
420 last July +3%
Average guest spend
$185
$170 last July +9%

Retail promo live

La Biosthétique, 20% off any 2 itemsJuly to August

Staff incentive, 20% commissionLa Biosthétique, July to August

Spend detail healthy

Treatment Supplies$4,005
40%
Cost of Retail$1,891
25%
Guest Amenities$219
16%
Operating Supplies$560
40%

Payroll detail stat pending

Wages
$11,133 · 11.3% of revenuebudget 11.2% · manager salary replaced by 2 supervisors this period
Commission
$29,729true % lands at month end
Stat Day premium
$1,320

July, week by week

each week's share of the monthly goal, against what is banked and booked
Jul 1 to 4 closed
$25,842 of $29,309closed $3,467 short
Jul 5 to 11 closed
$49,909 of $54,758$51,291 + $3,467 carriedclosed $4,849 short
Jul 12 to 18 this week
$37,486 of $56,140$51,291 + $4,849 carriedneeds attention
Jul 19 to 25
$28,171 of $51,291watch
Jul 26 to 31
$14,828 of $43,964watch
This week's target rises to $56,140: its $51,291 share plus the $4,849 shortfall carried from last week, so the month is made up now rather than left to drift. Beat the week and the following targets ease back.

This Week · Treatments

Sunday to Saturday, refreshes each Sunday
Sun
Jul 12
89%
booked
Well booked
Mon
Jul 13
64%
booked
Recommend deal
10% promo
Tue
Jul 14
91%
booked
Well booked
Wed
Jul 15
65%
booked
Well booked
Thu
Jul 16
75%
booked
Well booked
Fri
Jul 17
76%
booked
Well booked
Sat
Jul 18
69%
booked
Well booked

This Week · Sauna

thermal circuit, tracked separately
Sun
Jul 12
32%
booked
Recommend deal
15% promo
Mon
Jul 13
37%
booked
Recommend deal
15% promo
Tue
Jul 14
56%
booked
Recommend deal
10% promo
Wed
Jul 15
44%
booked
Recommend deal
15% promo
Thu
Jul 16
0%
booked
Deal live
20% day / 25% eve
Fri
Jul 17
12%
booked
Deal live
20% day / 25% eve
Sat
Jul 18
22%
booked
Deal live
20% day / 25% eve
Walter's Daily Deal Recommendation

Treatments

  • Wednesday closed well booked at 65%; the rest of the week is strong too, Thursday 75%, Friday 76%, Saturday 69%.
  • No deal needed anywhere this week from here. Every remaining day clears the 65% well-booked line.
  • Keep watching for late cancellations, but this is a clean run into the weekend.

Sauna

  • Circuit was soft through the rest of the week: Thursday 0%, Friday 12%, Saturday 22% before today's deal.
  • Live now through Sunday: 20% off daytime sauna, 25% off evening sauna. Launched today, direct response to the soft midweek circuit.
  • Tracking fill daily through Sunday close.

This week across the spa

Asana Feed

Guest experience

  • Two 5-star reviews this weekReviews now require guests to sign in first, a new barrier worth watching
  • Patricia drawing the most positive feedback in 3 yearsGuests are rebooking with her directly
No guest incidents this week

Events & departments

  • August 8, Wedding BuyoutSam updating after Wednesday's event meeting
  • August 21, Veuve Pool PartySpa may close at 12pm; 4 current guests unhappy about sharing the pool deck
  • Veuve promo week, August 16 to 22Complimentary glass of Veuve with every add-on
  • Daily deals generated $1.3k last week but aren't being pushed to Vagaro's No.1 marketplace spotMarketing to address
  • Couples Sunset Massage now targeting end of JulyMarina
F&B, Guest Services, Laundry, Facilities, Finance all clear

People & performance

  • Daily huddles averaging 7 out of 10A number of personal issues across the team this week
  • Practitioner, Esthetician and Host roles all filledTraining starts next week for weekend evenings and nightly sauna; Sunset Massage training follows in a couple of weeks
  • Eminence product training, 23 July
  • Recognition: Patricia, for this week's guest feedback
No performance, safety or sickness items

Facilities & equipment

  • 2 bed heaters needed for Rooms 4 and 5Approval being sought, approx $150 each
  • Vagaro double-booking bugTheir dev team is investigating; email marketing spend is also showing incorrectly
Prepared automatically by Walter, Spa team briefing. Figures ex-tax. Sources: Vagaro live calendar and forward bookings, Spa Budget Master Tracker, Asana.
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