Brentwood Bay Resort · Spa Operations

Wednesday, July 15, 2026

Prepared by Walter, 8:45 am
Live calendar and forward bookings
July at a glance

Half of July is already secured.

Banked $92,745 On the books $63,491 Still to sell $70,909
69% secured
$156,236 of $227,145
Last July for comparison
Massage $112,657Esthetics $58,738Retail $13,233Memberships $1,969Total $186,598
The $227,145 goal is 22% above last July's $186,598. Secured to date already covers 84% of last July's full month.
Month-to-date $92,745 sits $9.8k behind straight-line pace. Selling $7,906 a day across the remaining 17 days closes the month on goal.
Yesterday · Jul 14
$6,522
goal $7,829 -17%
Today's goal
$7,906
$6,306 booked −$1,600
Tomorrow
48% booked
39.8 hours open recommend deal
This week vs target
67%
$37.5k of $56.1k needs attention

July, month to date

guests and spend to July 14
Guests
408
2025 same-window guest count not available, dollars-only source
Average guest spend
$184
(service sale − sauna + paid add-ons) / guests
Spend
$6,133
of July's budgets healthy
Payroll
$42,521
wages $11,471 + commission $31,050 reconciled
Category revenue to July 14: Massage $55,278 · Esthetics $30,024 · Sauna $5,989 · Retail $7,665 · Memberships $8,413. Speciality/Ritual rolled into Massage; facials, wraps, nails, pedicures and waxing rolled into Esthetics, matching the Last July category split. Add-ons folded into their base treatment. Guests = attendees minus add-ons, gratuity and sauna, pool access stays in.

July, week by week

each week's share of the monthly goal, against what is banked and booked
Jul 1 to 4 closed
$25,842 of $29,309closed $3,467 short
Jul 5 to 11 closed
$49,909 of $54,758$51,291 + $3,467 carriedclosed $4,849 short
Jul 12 to 18 this week
$37,486 of $56,140$51,291 + $4,849 carriedneeds attention
Jul 19 to 25
$28,171 of $51,291watch
Jul 26 to 31
$14,828 of $43,964watch
This week's target rises to $56,140: its $51,291 share plus the $4,849 shortfall carried from last week, so the month is made up now rather than left to drift. Beat the week and the following targets ease back.

This Week · Treatments

Sunday to Saturday, refreshes each Sunday
Sun
Jul 12
89%
booked
Well booked
Mon
Jul 13
64%
booked
Recommend deal
10% promo
Tue
Jul 14
91%
booked
Well booked
Wed
Jul 15
65%
booked
Well booked
Thu
Jul 16
59%
booked
Recommend deal
10% promo
Fri
Jul 17
68%
booked
Well booked
Sat
Jul 18
72%
booked
Well booked

This Week · Sauna

thermal circuit, tracked separately
Sun
Jul 12
32%
booked
Recommend deal
15% promo
Mon
Jul 13
37%
booked
Recommend deal
15% promo
Tue
Jul 14
56%
booked
Recommend deal
10% promo
Wed
Jul 15
44%
booked
Recommend deal
15% promo
Thu
Jul 16
0%
booked
Recommend deal
15% promo
Fri
Jul 17
4%
booked
Recommend deal
15% promo
Sat
Jul 18
14%
booked
Recommend deal
15% promo
Walter's Daily Deal Recommendation

Treatments

  • Tuesday closed at 91% booked; today is holding at 65% with 13 fillable gaps still open.
  • No blanket deal today. 13 gaps calls for direct outreach to recent guests, not a discount.
  • Thursday softens to 59%; revisit a light 10% deal then if it doesn't fill naturally.

Sauna

  • Tuesday ran 9 of 16 slots (56%); today has dropped to 44%.
  • Hold the 15% seasonal ceiling today, easing to 10% only once we clear 55%.
  • Circuit needs demand-side attention beyond pricing given how consistently soft it's running.

This week across the spa

Asana Feed

Guest experience

  • Two 5-star reviews this week
  • Guests love the Gold Card membership, staff and locationCarli and Tasha singled out for praise
No guest incidents this week

Events & departments

  • August 8, Wedding BuyoutSam updating after Wednesday's event meeting
  • August 21, Veuve Pool PartySpa may close at 12pm, current guests get a free invite
  • Veuve promo week, August 16 to 22Complimentary glass of Veuve with every add-on
  • Daily gap-fill deals now liveMarketing, from Walter's calendar scan
  • F&B supporting the pool deck on busy days
  • Couples Sunset Massage on holdMarina
  • Finance reporting zero variances
Guest Services, Laundry, Facilities all clear

People & performance

  • Daily huddles averaging 8 out of 10
  • Hiring: RMT (weekends and evenings) and Spa Experience Host
  • Eminence product training, 23 July
  • Catherine on maternity leave from July 2
  • Tessa and Jade promoted to Spa Supervisors
No performance, safety or sickness items

Facilities & equipment

  • Trial locker lock arrived and works well
  • Dispensary dishwasher neededUnder counter unit for sandal sanitisation
  • Sauna and pool deck upgrades all good

Retail promo live

La Biosthétique, 20% off any 2 itemsJuly to August

Staff incentive, 20% commissionLa Biosthétique, July to August

Spend detail healthy

Treatment Supplies$3,489
35%
Cost of Retail$1,891
25%
Guest Amenities$219
16%
Operating Supplies$535
38%
$6,133 of July's budgets, percentages are of each line's monthly budget

Payroll detail stat pending

Wages
$11,471 · 21.5% of revenuebudget 11.2%
Commission
$29,729true % lands at month end
Stat Day premium
$1,320
Prepared automatically by Walter, Spa team briefing. Figures ex-tax. Sources: Vagaro live calendar and forward bookings, Spa Budget Master Tracker, Asana.
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